# well-fit-customers-create-leads

- February 16, 2017
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By [Nils Vinje](/content/author/nils/index.html)

### Hiring That First Customer Success Manager

### Providing Customer Value Through Quarterly Business Reviews

### Built to Serve: Your Customer Success Playbook

### The Difference Between Customer Success and Account Management

### The 9 Components of the SaaS Customer Lifecycle

### 8 Customer Success Myths That Need Busting

### What’s the Purpose of Your Customer Success Program?

### Anatomy of a Customer Success Quarterly Business Review