# when-to-scale-customer-success

- February 16, 2017
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By [Nils Vinje](/content/author/nils/index.html)

### Built to Serve: Your Customer Success Playbook  
### Anatomy of a Customer Success Quarterly Business Review  
### How to Boost the Morale of Your Customer Success Team  
### 8 Customer Success Myths That Need Busting  
### Get Ahead of Those Fires with Deep Work Time  
### 11 Important Questions to Ask Customer Success Manager Candidates  
### What’s the Purpose of Your Customer Success Program?  
### Are Your Customers Healthy? How to Create a Customer Health Score