# customer-retention

- February 16, 2017
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By [Nils Vinje](/content/author/nils/index.html)

### Anatomy of a Customer Success Quarterly Business Review

### Built to Serve: Your Customer Success Playbook

### 11 Important Questions to Ask Customer Success Manager Candidates

### Get Ahead of Those Fires with Deep Work Time

### Providing Customer Value Through Quarterly Business Reviews

### Hiring That First Customer Success Manager

### How to Boost the Morale of Your Customer Success Team

### 8 Customer Success Myths That Need Busting