# purpose-customer-success-team

- March 30, 2017
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By [audienceops](/content/author/audienceops/index.html)

### Hiring That First Customer Success Manager

### The 9 Components of the SaaS Customer Lifecycle

### Are Your Customers Healthy? How to Create a Customer Health Score

### Providing Customer Value Through Quarterly Business Reviews

### Built to Serve: Your Customer Success Playbook

### 8 Customer Success Myths That Need Busting

### Anatomy of a Customer Success Quarterly Business Review

### Get Ahead of Those Fires with Deep Work Time